Privacy Policy

This Privacy Policy explains how Stealth Enterprise Ltd, trading as The Office Manager and The Office Manager AI, collects, uses, stores and protects personal information when you visit our website or use our services.

Where applicable, we process personal information in accordance with UK data protection legislation and the requirements of the General Data Protection Regulation (“GDPR”). This Privacy Policy should be read alongside our Terms and Conditions.

Protecting the privacy of our customers, prospective customers and website visitors is important to us. If you have a question about the way we use your information, you can contact us here.

By using this website or our services, you acknowledge that personal information may be processed as described in this Privacy Policy.

Definitions

For the purposes of this Privacy Policy:

How We Approach Data Protection

When handling Personal Data, we aim to follow recognised data protection principles. This means that information should be:

• processed lawfully, fairly and transparently;
• collected for clear and legitimate purposes;
• limited to information reasonably required for those purposes;
• kept accurate and updated where appropriate;
• retained only for as long as reasonably necessary; and
• protected against unauthorised access, loss, misuse or disclosure.

Your Data Protection Rights

Depending on the circumstances and applicable law, you may have a number of rights in relation to your Personal Data. These may include the right to:

• Be informed about the Personal Data we collect and how it is used.
• Access your information and request a copy of Personal Data we hold about you.
• Correct your information where it is inaccurate or incomplete.
• Request deletion of your Personal Data where applicable.
• Restrict processing in certain circumstances.
• Object to processing, including the use of your information for direct marketing.
• Object to certain automated decision-making or profiling where applicable.
• Request data portability, where the relevant legal requirements are met.
• Withdraw consent where our processing is based upon your consent.
• Make a complaint about the way your Personal Data has been handled.

If you wish to exercise any of these rights, please contact us.

Personal Information We May Collect

Information You Give to Us

We may collect information that you provide directly when contacting us, completing a form, purchasing a service, creating an account or otherwise interacting with us.

Depending on your interaction with us, this information may include your name, email address, postal or billing address, payment-related information, telephone number and other details required to provide our services.

Information Collected Automatically

Certain information may be collected automatically when you access or use our website. This may be gathered through cookies, session technologies or similar tools.

Such information may include your IP address, browsing activity, website usage information, pages visited, previous interactions and, where applicable, information relating to items placed in an online shopping cart.

We use this type of information to operate the website, understand how it is being used and improve the experience we provide.

Information Received From Trusted Providers

In some circumstances, we may receive information from trusted service providers or other organisations where they have a lawful basis for providing that information to us.

Publicly Available Information

We may also use information that is legitimately available from public sources or publicly accessible online.

Why We Use Personal Data

We may process Personal Data where it is necessary to provide our services, operate our business, comply with legal obligations or pursue legitimate business interests. Examples of how we may use Personal Data include:

• setting up and administering customer accounts;
• providing products and services you have requested;
• communicating with customers and prospective customers;
• processing transactions and dealing with billing matters;
• providing service, account or operational updates;
• verifying information or identity where necessary;
• improving the performance and usability of our website and services;
• understanding how customers interact with our services;
• conducting customer satisfaction or service-quality research;
• meeting legal, contractual and regulatory requirements; and
• protecting our business, website, customers and systems.

Contractual Requirements

Where you purchase or request a service from us, it may be necessary to process Personal Data so that we can fulfil our contractual obligations. This can include using your information to:

• confirm or verify your identity;
• provide the service or product you requested;
• manage your account;
• deal with payments and billing; and
• send important information relating to your service.

Legitimate Interests

In appropriate circumstances, we may process Personal Data where doing so is necessary for our legitimate business interests and those interests are not overridden by your rights and freedoms. This may include:

• improving our products and services;
• analysing customer activity and purchasing behaviour;
• conducting satisfaction or quality surveys; and
• providing information about relevant or similar services where permitted by law and where you have not opted out.

Consent

Where consent is required, we may use your information for purposes such as sending newsletters, promotional communications or other marketing material that you have agreed to receive.

You can withdraw consent at any time using the method provided in the relevant communication or by contacting us.

Anonymous and Aggregated Information

We may convert Personal Data into anonymised or aggregated information for statistical, analytical or business-improvement purposes.

Where information has been properly anonymised so that an individual can no longer be identified, it is no longer treated as Personal Data for the purposes of this Privacy Policy.

Further Use of Information

Where we need to process Personal Data for a purpose that differs from the purpose for which it was originally collected, we will consider whether the new use is compatible with the original purpose and whether there is an appropriate lawful basis for doing so.

Where required, we will provide additional information about the new processing.

Who May Have Access to Your Information

We do not sell Personal Data to unknown third parties.

However, we use selected service providers to help us operate our website, infrastructure and automated systems. These organisations may process information on our behalf where this is necessary to provide their services.

Service and Processing Providers

Providers used by our business may include:

• Google Analytics – website analytics and usage measurement;
• Ducadu – server hosting services; and
• GoHighLevel – US-based hosting and automated workflow/system processing.

Where third-party processors handle Personal Data for us, we expect appropriate data protection and security standards to be maintained.

We do not provide Personal Data to external business partners for their own unrelated purposes.

Information may be disclosed where we are required to do so by law, court order, regulation or a legitimate request from an authorised public body.

International Data Processing

Some of the systems and service providers we use may store or process information outside the United Kingdom, including within the United States.

Where Personal Data is transferred internationally, appropriate safeguards are used where required so that the information continues to receive a level of protection consistent with applicable UK data protection requirements.

Protecting Your Information

We take reasonable technical and organisational measures to protect the Personal Data entrusted to us. Measures may include:

• encrypted website connections using HTTPS;
• controlled access to systems and information;
• monitoring for security threats and vulnerabilities;
• anonymisation or pseudonymisation where appropriate; and
• limiting access to authorised individuals and service providers.

No internet transmission or electronic storage system can be guaranteed to be completely secure. Although we take appropriate precautions, absolute security cannot be guaranteed.

Where a Personal Data breach occurs, we will take appropriate action, including notifying relevant authorities or affected individuals where required by law.

Customers who have login details or account credentials are responsible for keeping those details secure and confidential.

Telephone Calls and Call Recordings

Telephone calls may be recorded or otherwise processed for purposes including service delivery, quality assurance, staff training, security and record keeping.

Where a call is recorded, the recording will be handled in accordance with applicable privacy and data protection requirements. Access will be restricted to authorised persons where appropriate.

Children’s Privacy

Our website and services are not specifically directed towards children under the age of 18, and we do not knowingly seek to collect Personal Data from children.

Cookies and Similar Technologies

Our website may use cookies and related technologies to provide essential functionality, remember preferences, understand visitor behaviour and improve the overall website experience.

Cookies are small data files placed on your device by a website. Depending on their purpose, they may remain only for the duration of your browsing session or for a longer period.

Types of Cookies We May Use

• Essential Cookies – required for core website functionality.
• Functionality Cookies – help remember preferences and information you have previously provided.
• Analytics Cookies – help us understand website traffic, visitor behaviour and performance.
• Advertising Cookies – may be used to measure advertising engagement or deliver more relevant advertising.

You can manage or disable cookies using your browser settings. Please note that preventing certain cookies from operating may affect some features of the website.

Information about managing advertising and browser cookies is also available from services such as:

• optout.aboutads.info
• youronlinechoices.com
• allaboutcookies.org

Google Analytics

We may use Google Analytics to help us understand how visitors use our website, measure traffic and improve website performance.

Google provides information about its own privacy practices and also offers a browser-based Google Analytics opt-out tool for users who do not wish their website activity to be measured through Google Analytics.

AI Agent and AI Assistant Disclaimer

Our website may include an AI-powered Agent or Assistant that can answer questions, communicate with visitors, collect information, assist with enquiries or perform other automated functions.

The AI Agent is provided as a general information and communication tool. It should not be treated as a replacement for appropriately qualified professional advice.

In particular, the AI Agent is not authorised to provide legal advice, medical advice, financial advice, regulated real-estate advice or other professional services for which a suitably qualified or licensed professional is required.

Users should not make important professional, financial, medical, legal or other regulated decisions solely on the basis of information produced by an AI Agent.

In regulated sectors, including legal services, healthcare, financial services, insurance and real estate, an interaction with an AI Agent does not itself establish a professional relationship such as a lawyer–client, doctor–patient or financial adviser–client relationship.

AI-generated responses may occasionally be incomplete, inaccurate, misunderstood or inappropriate to a user’s individual circumstances. Information provided by an AI Agent should therefore be checked with an appropriately qualified person before being relied upon where the matter is important.

Users should avoid entering confidential, highly sensitive or private information into an AI Assistant unless it is necessary and appropriate to do so.

By choosing to interact with an AI Agent on our website, you acknowledge these limitations and agree that your use of the service is also subject to our applicable Terms and Conditions and this Privacy Policy.

Contacting Us About Privacy

Questions, requests or concerns regarding this Privacy Policy or the use of Personal Data can be submitted through our contact page.

Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes to our services, technology, business practices or legal and regulatory requirements.

Any revised version will be published on this page. We recommend reviewing this Privacy Policy from time to time so that you remain aware of how we handle Personal Data.

Last Updated

This Privacy Policy was last updated on 23rd August 2026.